Terms of Service

Our terms and conditions

Last Updated: October 18, 2025

1. Agreement to Terms

By accessing or using ImageToExel ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

ImageToExel provides an online service that converts images containing tabular data into spreadsheet formats using artificial intelligence technology. The Service is provided on a subscription basis with various pricing tiers.

3. Account Registration

3.1 Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 18 years old to use the Service
  • One person or entity may not maintain more than one free account

3.2 Account Security

  • You are responsible for all activities that occur under your account
  • Notify us immediately at contact@imagetoexel.com of any unauthorized use
  • We are not liable for any loss or damage arising from unauthorized account access

4. Subscription Plans and Billing

4.1 Plans

The Service offers the following subscription tiers:

  • Free Plan: 5 images every 24 hours
  • Starter Plan: 400 images per month ($15/month or $90/year)
  • Professional Plan: 1,000 images per month ($30/month or $180/year)
  • Business Plan: 4,000 images per month ($50/month or $300/year)

4.2 Payment

  • All fees are in USD and processed through Lemon Squeezy
  • Subscriptions automatically renew unless cancelled
  • You authorize us to charge your payment method on each renewal date
  • Price changes will be communicated 30 days in advance

4.3 Cancellation and Refunds

  • You may cancel your subscription at any time
  • Cancellations take effect at the end of the current billing period
  • You retain access to paid features until the end of your billing period
  • 7-Day Money-Back Guarantee: Full refund available within 7 days of initial purchase
  • Refunds after the 7-day period are issued at our discretion
  • Annual subscriptions cancelled mid-term are not eligible for pro-rated refunds (except within the 7-day guarantee period)

4.4 Usage Limits

  • Image processing limits are hard caps that reset monthly or yearly
  • Unused quota does not roll over to the next period
  • Free plan limits reset every 24 hours
  • Exceeding your plan limits will require an upgrade

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

5.2 Prohibited Activities

You agree NOT to:

  • Upload illegal content, including but not limited to copyrighted materials you don't own
  • Process sensitive documents such as government IDs, financial records, medical records, or other personal identification documents without proper authorization
  • Upload content that violates any laws or regulations
  • Use the Service to harm, harass, or violate the rights of others
  • Attempt to reverse engineer, decompile, or extract the source code of the Service
  • Use automated systems (bots, scrapers) to access the Service
  • Resell or redistribute the Service without authorization
  • Abuse, overload, or interfere with the Service's infrastructure
  • Upload malware, viruses, or malicious code

5.3 File Restrictions

  • Maximum file size: 20MB total per upload
  • Maximum images: 100 images per upload
  • Supported formats: [standard image formats]

6. Content and Data

6.1 Your Content

  • You retain all ownership rights to images you upload
  • You grant us a temporary license to process your images solely for providing the Service
  • All uploaded images are automatically deleted immediately after conversion
  • We do not store, archive, or retain your uploaded images beyond processing

6.2 Third-Party AI Services

The Service uses third-party artificial intelligence APIs to process images. By using the Service, you acknowledge that your images are processed through these services, subject to their respective terms and privacy policies.

6.3 Generated Spreadsheets

  • You own all spreadsheet files generated by the Service
  • You are responsible for the accuracy and use of converted data
  • We do not guarantee 100% accuracy of conversions

7. Intellectual Property

7.1 Service Ownership

The Service, including its design, features, code, and technology, is owned by ImageToExel and protected by intellectual property laws.

7.2 Trademarks

ImageToExel and related logos are trademarks. You may not use them without written permission.

8. Disclaimers and Limitations of Liability

8.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8.2 No Guarantee of Accuracy

We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • Image-to-spreadsheet conversions will be 100% accurate
  • The Service will meet your specific requirements

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, imagetoexel SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold harmless ImageToExel from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you upload to the Service

10. Termination

10.1 Termination by You

You may terminate your account at any time through account settings or by contacting us.

10.2 Termination by Us

We reserve the right to suspend or terminate your account if:

  • You violate these Terms
  • You engage in fraudulent or illegal activity
  • Your account remains inactive for an extended period
  • Required by law

10.3 Effect of Termination

Upon termination:

  • Your right to access the Service immediately ceases
  • We will delete your account data within 30 days
  • No refunds will be provided except as stated in Section 4.3

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Service after changes constitutes acceptance of the modified Terms. Material changes will be communicated via email.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable international laws for online services. Any disputes will be resolved through good faith negotiations first.

13. Contact Information

For questions about these Terms, please contact us at:
Email: contact@imagetoexel.com